2025 Annual Report

2025 Annual Report

Focused Growth, Delivered with Discipline

A Message from Lisa Corless

When I think about the 113 years we have spent building exceptional relationships with agent partners and supporting our mutual customers, I reflect on the events that shaped our history. Through breakthroughs, challenges and change, we have continued to learn, grow and adapt.

This year was no different. We faced unexpected headwinds, but our response proved that how we navigate adversity matters more than the conditions themselves. With focus, discipline and a shared commitment to long-term success, our teammates once again demonstrated the resilience that has defined our organization for more than a century.

It was a year of disciplined growth despite a continued soft workers’ compensation market, financial challenges from wildfire losses and residual impacts from our 2024 cybersecurity event. Overcoming these obstacles reinforced the strength of our operating model and our teammates’ commitment to creating long-term value while maintaining a culture of excellence.

We also made meaningful progress in artificial intelligence with a people-centered focus: empowering teammates to leverage technology more effectively, so they can spend more time where their expertise, judgment and relationships matter most.

Throughout the year, we strengthened our portfolio, expanded product capabilities and invested in tools that improved service to customers and agent partners. Just as importantly, our teammates remained committed to one another and the communities we serve, bringing our People First culture to life every day.

To our agent partners, customers and teammates, thank you for your continued trust and partnership. Your support made our success in 2025 possible, and I look forward to our continued growth together.

Signature of Lisa Corless

Lisa Corless | President & CEO

2025 Annual Report

By the Numbers

113 years of building exceptional relationships with agent partners to provide support for our mutual customers:

Agency Partners
2,121
Employees
2,182
Recognized as one of the “Best Places to Work”
by Business Insurance
14 Years
Employee Volunteer Hours
1,565

Business Performance Overview: Focus and Discipline

AF Group’s performance in 2025 reflects an organization built to navigate complexity with effectiveness and consistency. These results were not accidental but rather, a reflection of a disciplined operating model supported by diversification and thoughtful execution. We maintained profitability in a challenging external environment, closing the year with a combined ratio just under 100 percent and net income exceeding $200 million.

While certain underwriting impacts were unavoidable, they were specific, measurable and contained within expectations, reinforcing confidence in the strength of the business.

At the same time, AF Group continued to generate meaningful results, with $3.34 billion in gross written premium, demonstrating our ability to compete effectively even in a soft market.

Overall, our results reinforced a key principle: stability is created not by avoiding challenges, but by managing them with discipline and clarity of purpose.

Financial Results: Balanced Results in a Dynamic Environment

AF Group’s financial results in 2025 reflect a careful balance between growth, risk management and overall profitability. In a year when underwriting conditions were pressured — particularly in workers’ compensation — investment and other income played a critical role, helping offset those impacts and supporting strong overall performance.

Our combined ratio, while slightly elevated, reflects the influence of discrete events, including wildfire losses and bad-debt cleanup. Importantly, these were non-recurring factors, not indicators of ongoing performance challenges.

Premium volume finished below plan due to persistent market softness; however, performance trends improved in the second half of the year, particularly in submissions and new business activity — an encouraging sign heading into 2026.

This outcome highlights AF Group’s ability to deliver consistent financial results while adapting to changing market dynamics.

Collective Financial Performance

Year Ended December 31 (dollars in thousands)

Gross Written Premium

2025
$3,335,906
2024
$3,275,489
2023
$3,187,895

Underwriting Ratios as a Percentage of Net Earned Premium

Calendar Year Combined Ratio

2025
99.6%
2024
98.6%
2023
98.2%

Net Income/(Loss)

2025
$205,893
2024
$204,274
2023
$153,173

Return on Equity

2025
11.4%
2024
12.4%
2023
10.3%

Statutory Net Written Premium/Surplus

2025
1.37
2024
1.40
2023
1.38

Business Segment Outcomes

Three logos: Ward’s 50, A.M. Best, and S&P Global Ratings

Commercial Markets

Accident Fund logo CompWest logo Third Coast Underwriters logo United Heartland logo Assigned Risk Solutions logo AmeriTrust logo

Commercial Markets operated in a challenging environment, particularly within workers’ compensation, where rate pressure and retention challenges persisted.

The business showed improvement as the year progressed; however, with submission flow, payroll exposure and new business trends strengthened in the second half of the year. Our multiline offerings were a key offset, generating strong production on active accounts and supporting deeper, more durable customer relationships.

Written Premium
$1.46B
Combined Ratio
106.9%
Retention
78.4%

Specialty Lines

AF Specialty logo Century Insurance Group logo Fundamental Underwriters logo

Our Specialty Lines segment delivered powerful momentum and meaningful value to the enterprise, fueled by portfolio diversification, disciplined execution and targeted growth across our offerings.

Assumed Reinsurance generated strong profitability and sustained momentum throughout the year, reinforcing its value as a consistent earnings contributor.
Fundamental Underwriters delivered meaningful rate achievement, strategic expansion into Excess Liability and new business production that exceeded expectations.
AF Specialty reestablished a growth pipeline, expanded and deepened program relationships and successfully launched four new programs in 2025.
Century delivered resilient performance and sustained value despite continued pressure from soft property market conditions.

This performance demonstrates a well-balanced portfolio that captures opportunity while managing risk across varied market conditions.

Written Premium
$1.9B
Underwriting Income
$103.6B

Risk Management Services

Mackinaw Administrators, LLC logo

Mackinaw delivered revenue and EBITDA results near plan and maintained strong client retention, demonstrating continued demand for its specialized services. The business also secured new engagements, including self-insured and loss portfolio transfer programs, reinforcing its niche expertise.

At the same time, investments in geographic expansion and national positioning continued — highlighting both the opportunity and the disciplined execution required to scale a differentiated TPA platform.

Revenue
$18.9M

Strategy and Discipline

Building for Long-Term Performance

AF Group’s performance is grounded in a disciplined approach to long-term growth — one that prioritizes balance and sustainability over short-term gains. In 2025, we demonstrated that discipline through:

Managing underwriting impacts from wildfire losses and bad debt within expectations.
Maintaining focus on expense management and operational efficiency.
Continuing to diversify across products, geographies and lines of business.

We also invested in targeted areas to strengthen future performance through:

Expanded offerings in commercial auto and excess liability.
Geographic growth across specialty and assigned risk operations.
Early-stage adoption of AI-enabled tools to improve claims efficiency and submission processing.

These actions were deliberate, measured and support our ability to compete effectively while remaining aligned with long-term objectives.

2025 Annual Report

People & Community

A Strong Culture and a Clear Path Forward

AF Group’s success is driven not only by financial results, but by the strength of its people and its commitment to community. Just as we support our customers whenever they need us, we partner with amazing human service organizations that serve the communities where we live and work across the country.

In 2025, that commitment was reflected in both recognition and impact:

A.M. Best “A” (Excellent)
rating affirmed

A.M. Best logo

Named to Ward’s 50 for the
7th consecutive year

Ward’s 50 logo

Recognized as a “Best Places to Work in Insurance” for the 14th consecutive year

14 Years

At the same time, teammates made a measurable difference in the communities we serve:

In Corporate Donations
$1.6M
In Employee Giving
$375,000
Volunteer Hours
1,565
Organizations Supported
311

These numbers reflect more than activity — they represent a culture of engagement, care and shared responsibility that sets a strong foundation for continued success in 2026.